Terms and Conditions
Welcome to Shilpa Sales Agency’s website (shilpasalesagency.com). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions.
1. Introduction
Please read these terms carefully before using our services. If you do not agree with these terms, you must refrain from using this website.
2. Definitions
“We,” “Us,” or “Our” refers to Shilpa Sales Agency.
“You” or “Your” refers to the user or visitor of this website.
“Products” refers to the industrial and safety-related products listed on our website.
3. Use of Website
You must be at least 18 years old to use this website.
You agree not to misuse the website, including but not limited to introducing viruses, hacking, or engaging in fraudulent activities.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
4. Product Information
All product descriptions, images, and pricing are accurate to the best of our knowledge but are subject to change without notice.
Products displayed on the website are for informational purposes only. To purchase, users must contact us via inquiry form, WhatsApp, or phone.
5. Pricing and Payment
Prices listed on the website are subject to change without prior notice.
Payment terms will be discussed and agreed upon during direct communication with us after an inquiry.
6. Order Inquiries
This website does not support direct online purchases. Instead, users can inquire about products through:
- Inquiry forms available on product pages.
- WhatsApp or phone contact details provided on the website.
Submission of an inquiry does not guarantee product availability or order confirmation.
7. Shipping and Delivery
Shipping terms will be communicated directly with customers after order confirmation.
We are not responsible for delays caused by third-party shipping providers or unforeseen circumstances.
8. Returns and Refunds
Returns and refunds are handled on a case-by-case basis.
Customers must contact us within seven days of receiving the product for any issues related to returns or refunds.
Products must be returned in their original condition, unused, and with all packaging intact.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the value of the product purchased.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the intellectual property of Shilpa Sales Agency unless otherwise stated.
Unauthorized use of any content is strictly prohibited.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
12. Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations while using this website.
- Engage in activities that harm the integrity or security of our platform.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.
14. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in [Your City/State].
15. Contact Information
For any questions regarding these Terms and Conditions:
- Email: shilpasalesagency17@gmail.com
- Phone: +91 9313797269
- WhatsApp: +91 9313797269
