Privacy Policy
At Shilpa Sales Agency (shilpasalesagency.com), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. By using our website, you consent to the practices described in this policy. If you do not agree with the terms, please refrain from using our website.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other contact details provided via inquiry forms or direct communication. Billing and shipping addresses (if applicable).
- Technical Information: IP address, browser type, operating system, and device information. Cookies and similar tracking technologies.
- Transactional Data: Details about inquiries or purchases made through our website. Communication records between you and us.
- Third-Party Data: Information shared by third-party services like WhatsApp or social media platforms if you contact us through these channels.
2. How We Collect Information
- Directly from You: When you fill out inquiry forms, contact us via WhatsApp, or communicate with us directly.
- Automatically: Through cookies and analytics tools when you browse our website.
- From Third Parties: Such as payment gateways or marketing platforms (if applicable).
3. How We Use Your Information
- To respond to your inquiries and provide product information.
- To improve our website’s functionality and user experience.
- To comply with legal obligations and ensure website security.
- For internal analytics to better understand customer needs.
4. Sharing of Information
- With service providers (e.g., hosting providers or analytics tools) who assist us in operating our website.
- To comply with legal obligations or respond to lawful requests from authorities.
- With your consent, for purposes such as processing payments or fulfilling orders.
Note: We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather analytics. Cookies may collect browser type and settings, pages visited on our website. You can manage cookie preferences through your browser settings.
6. Data Security
We implement industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your data (subject to legal requirements).
- Opt-out of certain uses of your data, such as marketing communications.
To exercise these rights, please contact us at shilpasalesagency17@gmail.com.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp). We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information with them.
9. Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete such information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of these changes.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: shilpasalesagency17@gmail.com
- Phone: +91 9313797269
- WhatsApp: +91 9313797269
